These Terms of Service (the "Terms") are an agreement between you and VHQ Texas LLC, doing business as DTF Wholesale ("DTF Wholesale," "we," "us," or "our"). They govern your access to and use of dtfwholesale.com, our wholesale qualification and scheduling experience, and related public website features and communications (collectively, the "Services").
By accessing or using the Services, submitting information through the Services, or scheduling an appointment, you agree to these Terms. If you do not agree, do not use the Services.
If you use the Services on behalf of a business or other organization, you represent that you have authority to bind that organization to these Terms. In that case, "you" includes both you and the organization.
1. Scope of These Terms
These Terms apply only to the DTF Wholesale public website, qualification process, scheduling process, public content, and related sales or support interactions.
These Terms do not govern:
- the separate DTFSheet.com online store;
- an authenticated customer or staff portal;
- production orders, account pricing, payment, shipping, returns, or refunds;
- artwork submission, printing rights, production specifications, or application instructions; or
- a Production Trial, promotion, credit, or other offer that has separate eligibility or offer terms.
Those products, services, and offers are governed by the terms presented with them. If separate terms conflict with these Terms, the separate terms control for the applicable product, service, or offer.
2. Eligibility and Business Use
The Services are intended for business representatives who are at least 18 years old and have legal capacity to enter into an agreement. By using the Services, you represent that you meet these requirements.
The Services are designed for businesses evaluating DTF Wholesale. They are not intended for personal, household, or family use.
3. Qualification, Scheduling, and Business Discussions
The Services may use the information you provide to categorize and route your request, display relevant information, and determine whether scheduling is available. We may request additional information before discussing an account, service, or offer.
Submitting information or scheduling an appointment does not guarantee qualification, account approval, pricing, credit, production capacity, service availability, or acceptance into any program. We may decline a request or cancel or reschedule an appointment when reasonably necessary.
A scheduled call is an informational business discussion. It does not create a customer, supplier, adviser, fiduciary, agency, partnership, or other special relationship. A binding production, account, or purchasing relationship is created only when both parties accept the separate commercial terms that apply to that relationship.
Website descriptions, examples, price references, timelines, and other information are not binding quotes or offers unless we expressly identify them as such in writing. Any final scope, pricing, schedule, specifications, and obligations will be stated in the applicable written quote, order, account agreement, or offer terms.
4. Your Responsibilities
You agree to:
- provide accurate, current, and complete information;
- provide information only for yourself or a business you are authorized to represent;
- keep your contact and scheduling information current;
- use the Services only for lawful business purposes;
- review appointment details and use available rescheduling or cancellation tools when needed; and
- make your own business decisions based on your circumstances and any final written terms provided to you.
If you provide personal information about another person, you represent that you are authorized to provide it for the purpose involved.
Do not submit payment-card information, government identification numbers, financial-account credentials, health information, biometric information, or other sensitive personal information through the public qualification funnel or ordinary communications with us.
5. Communications
When you provide contact information, we may contact you about your request, appointment, or potential business relationship. Communications may be sent by email, telephone, or text message in accordance with the disclosure presented when you provide that information.
These Terms do not by themselves create consent to receive recurring marketing calls or text messages. Any communications consent is governed by the disclosure presented at the time of submission. Consent is not a condition of purchase. Message frequency varies based on your request, appointment activity, and conversations with our team. Message and data rates may apply.
You may opt out of marketing email through the unsubscribe method provided in the message. You may opt out of text messages by replying STOP. For help with text messages, reply HELP or contact us. After a STOP request, we do not send further text messages unless you later re-subscribe. We may use non-SMS channels for communications you separately requested or that are otherwise permitted.
6. Acceptable Use
You may not use the Services to:
- violate any law or another person's rights;
- submit false, deceptive, fraudulent, or misleading information;
- impersonate another person or misrepresent your authority or affiliation;
- introduce malware, harmful code, or content that interferes with the Services;
- probe, test, bypass, or defeat security, authentication, rate limits, or access controls;
- scrape, crawl, harvest, or use automated means to access the Services without our written permission;
- collect personal information about other users;
- copy, reproduce, republish, sell, or commercially exploit the Services or their content without permission;
- interfere with the operation of the Services or another person's use of them; or
- use the Services to develop or train a competing product, dataset, or service without our written permission.
We may investigate suspected misuse and restrict or block access when reasonably necessary to protect the Services, our users, or our rights.
7. Intellectual Property
The Services and their content, including text, photographs, videos, graphics, designs, interfaces, software, logos, trademarks, and other materials, are owned by or licensed to DTF Wholesale and are protected by intellectual-property laws.
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your own lawful business evaluation of DTF Wholesale. This license does not transfer ownership or authorize reproduction, modification, distribution, public display, resale, or creation of derivative works.
DTF Wholesale, DTFSheet, their logos, and related names and designs are trademarks or service marks of their respective owners. You may not use them in a way that suggests sponsorship, endorsement, affiliation, or permission without written authorization.
8. Information and Feedback You Submit
You retain ownership of information and materials you submit through the Services. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, transmit, store, and process those materials only as reasonably necessary to operate the Services, evaluate and respond to your request, schedule and conduct communications, maintain business records, protect the Services, and comply with law.
You represent that you have the rights and authority needed to provide submitted materials and that our permitted use of them will not violate another person's rights.
If you voluntarily provide suggestions or feedback about the Services, we may use that feedback without restriction or compensation. Do not send unsolicited ideas that you expect us to treat as confidential.
9. Customer Stories, Examples, and Results
Customer reviews, photographs, and examples displayed through the Services describe individual experiences. Some reviews and photographs may come from DTFSheet customers and are identified accordingly. They do not guarantee that another customer will receive the same result.
Transfer appearance and performance can vary based on artwork, garment choice, equipment, press settings, application, handling, storage, production requirements, and other conditions. DTF Wholesale does not guarantee revenue, customer demand, profit, savings, production volume, or any other commercial result.
Examples, calculations, comparisons, and educational content are provided for general information. You remain responsible for evaluating your own costs, equipment, production process, customer obligations, and business decisions.
10. Third-Party Services and Links
The Services may link to or integrate with third-party services, including scheduling, calendar, videoconferencing, map, review, and social-media services. Third-party services are governed by their own terms and privacy policies.
We do not control third-party services and are not responsible for their content, security, availability, or independent conduct. Your use of a third-party service is between you and that provider.
11. Privacy
Our Privacy Policy explains how we collect, use, disclose, and retain personal information. Please review it before submitting personal information through the Services.
12. Service Availability and Changes
We may add, modify, suspend, or discontinue public website features. We may also correct errors or update public information. These changes do not alter an accepted quote, order, account agreement, or other separate written agreement unless that agreement permits the change.
The Services may occasionally be unavailable because of maintenance, security issues, provider outages, technical failures, or circumstances beyond our control.
13. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." DTF WHOLESALE DISCLAIMS ALL WARRANTIES CONCERNING THE PUBLIC WEBSITE AND QUALIFICATION OR SCHEDULING SERVICES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.
We do not warrant that the Services will be uninterrupted, error-free, secure, or available at a particular time, or that website content will always be complete or current.
This section does not disclaim an express warranty stated in a separate written agreement or any warranty or right that cannot lawfully be disclaimed.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DTF WHOLESALE AND VHQ TEXAS LLC, INCLUDING THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS, WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF DTF WHOLESALE AND VHQ TEXAS LLC FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID TO USE THE PUBLIC SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
These limitations apply regardless of the legal theory and even if a party was advised that damages were possible. They do not apply to fraud, gross negligence, willful misconduct, or liability that cannot be limited by law. If applicable law does not allow a limitation stated here, the limitation applies only to the maximum extent allowed.
Claims arising from a production order, paid service, or other separate agreement are governed by that agreement, not this Section 14.
15. Indemnification
You agree to defend, indemnify, and hold harmless DTF Wholesale, VHQ Texas LLC, and their affiliates, officers, directors, employees, and agents from third-party claims, damages, judgments, costs, and reasonable attorneys' fees arising from:
- an allegation that information or materials you submit violate law or another person's rights;
- your unlawful or unauthorized use of the Services;
- your violation of these Terms; or
- your violation of another person's rights.
We will provide reasonable notice of an indemnified claim and may control its defense and settlement. You will reasonably cooperate with the defense. This section does not require you to indemnify us for our own negligence, gross negligence, willful misconduct, or violation of law.
16. Suspension and Termination
You may stop using the Services at any time. We may suspend or terminate access when reasonably necessary to address a violation of these Terms, unlawful conduct, security risk, technical threat, or legal requirement.
Termination does not affect rights or obligations that arose before termination. Sections that by their nature should survive termination will remain effective, including Sections 7 through 10 and 13 through 19.
17. Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.
Before filing a legal claim concerning these Terms or the Services, the complaining party must send written notice describing the dispute and requested resolution. Notices to DTF Wholesale must be sent to team@dtfwholesale.com with the subject line Legal Notice. We may send notice to the email address you provided. The parties will allow 30 days after receipt to attempt a good-faith resolution.
The notice requirement does not prevent either party from seeking urgent injunctive relief or filing when necessary to preserve a claim before a limitations period expires.
Any legal action arising from these Terms or the Services must be brought exclusively in the state courts located in Dallas County, Texas, or the federal courts of the Northern District of Texas. Each party consents to personal jurisdiction and venue in those courts.
Nothing in these Terms waives a right or remedy that cannot lawfully be waived.
18. Changes to These Terms
We may revise these Terms from time to time. The revised Terms will be posted with a new "Last Updated" date and will apply prospectively from their stated effective date. We will provide additional notice of material changes when required by law.
Your continued use of the Services after revised Terms take effect constitutes acceptance of the revised Terms. If you do not agree to a revision, stop using the Services. A revision to these Terms does not change the terms of a previously accepted order or separate agreement unless that agreement permits the change.
19. General Terms
These Terms and any documents expressly incorporated into them are the entire agreement concerning the public Services. They do not replace separate terms governing an order, account, paid service, or offer.
Our failure to enforce a provision is not a waiver. If a court finds any provision unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be enforced to the greatest extent permitted by law.
You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization, sale of assets, or transfer of the Services.
These Terms do not create a partnership, joint venture, employment, franchise, or agency relationship. Except for the persons expressly protected by Sections 14 and 15, they do not give rights to anyone other than you and us.
Section headings are for convenience only and do not affect interpretation.
20. Contact Us
For questions about these Terms, contact:
DTF Wholesale Owned and operated by VHQ Texas LLC Email: team@dtfwholesale.com Website: dtfwholesale.com